Have you ever received assistance by grouchy customer service agents? Have you ever felt the impression that the service reps are not doing anything to help, and are just merely going through the motions to get through the call? Have you considered hiring Filipino Remote Customer Service Reps but still have your doubts?

Hiring Filipino Remote Customer Service Reps may be the best decision for your startup.

Here’s an extensive list of reasons why your small business or newly launched startup can benefit from hiring remote workers from the Philippines.

1. Service Oriented and Customer Focused. Filipinos has long been known for being service oriented. Filipinos are patient, caring and are very willing to serve and help. Filipinos have been employed with service jobs around the world with a variety of jobs in the medical, administration, customer service and tech industries.
2. English Speaking with a Neutral Accent. Having been exposed to the English language from a young age, Filipinos are fluent in both written and spoken English. Possessing neutral accent and clear voices, Filipinos are also willing to undergo training if the company has an accent that they require.
3. Education. Education is highly valued in the Philippines, and a large percentage of the population has finished a Bachelor of Science degree, providing more options and a bigger talent pool to choose from.
4. Bigger Talent Pool. With a lot of the population being fluent in English, educated and looking for remote work, there is a bigger talent pool to choose from.
5. Cost Effectiveness. The cost of living in the Philippines is much lower than Western countries, allowing people to live with lower wages. Filipino Remote Customer Service Reps charge up to 70% less than Western equivalents.
6. Remote Work Experience. Philippines is fast becoming a hub for customer service-oriented jobs. Amazon, Paypal, Apple, JP Morgan and Chase, Airbnb and other big companies have set up in the Philippines and is outsourcing their global customer service from there.
7. Attitude. Filipinos has ranked high in the Happiest People in the World list, despite the economic realities of the Philippines. Filipinos are grateful and unwavering, and are willing to dedicate themselves to the job.
8. Ease of Hiring. For most online jobs, you can hire Filipinos as independent contractors. There are less paperwork, less red tape, less confusion with government. You can scale up or down, as needed by your company. You may hire full time or part time, as required.

Why Use Manpower Genius, a headhunter company, in Hiring Filipino Remote Customer Service Reps and Other Remote Staff?

Manpower Genius has a proven process of identifying skills, talents and finding the right fit for your company culture and vision. As the leading headhunting company in the Philippines, they also charge the lowest in fees and deliver results within 7-10 days. Contact us now.