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Hire a Healthcare Virtual Assistant

Our Services

Hire Healthcare Virtual Assistants for Up to 75% less than UK & US Equivalents

We have helped hundreds of employers hire amazing staff in the Philippines.

Savings of up to 75% by hiring a Healthcare Virtual Assistant in the Philippines

Why hire from the Philippines?

tasks & necessary qualifications of Healthcare Virtual Assistant

Healthcare Virtual Assistant job description

Tasks

  • Document new patient and referral intake

  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.

  • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems

  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation. 

  • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.

  • Assist in analyzing healthcare data, preparing reports, and maintaining records. 

  • Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.

  • Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician. 

  • Ad hoc tasks

Qualifications

  • Bachelor’s degree in medical fields or the pharmaceutical-related industry

  • At least 2-year experience as a Medical Virtual Assistant

  • Excellent English communication skills both written and verbal (At least C1 level)

  • Solid understanding of medical terminologies and practices

  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues

  • Understanding of healthcare privacy regulations

  • Strong interpersonal skills

  • Solid organizational & time management skills with keen attention to details

  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP

  • • Able to work on a graveyard shift

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