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Hire Remote Receptionist

Our Services

Hire A Remote Receptionist for Up to 70% less than UK & US Equivalents

Savings of up to 70% by hiring a Remote Receptionist
in the Philippines

Why hire from the Philippines?

tasks & necessary qualifications of Remote Receptionists

Remote Receptionist job description

Tasks

  • Answer all incoming calls and emails with a warm and professional demeanor

  • Efficiently transfer calls to the appropriate department or location

  • Assist customers with booking reservations or placing orders for delectable pastries

  • Respond to general inquiries about products, services, and business operations

  • Manage social media interactions and comments, ensuring prompt and courteous responses 

  • Perform administrative tasks as needed to support the team

  • Reach out to leads via text, phone, email, and other communication channels and follow our process to schedule appointments. 
  • Confirm appointments and coordinate with our clients’ front desk staff to ensure smooth appointment scheduling and seamless client experiences. 📈 Maintain accurate records of appointments, conversions, revenue and follow-up activities in our CRM. 
  • Collaborate with our consulting team to optimize appointment-setting strategies and maximize conversion rates.
  • Gather feedback from clients regarding their scheduling experience and provide insights for continuous improvement.

Qualifications

  • Proven work experience as a Receptionist, Front Office Representative, or similar role, preferably in a remote setting for 2 yesrs.

  • Proficiency in Microsoft Office Suite and virtual communication tools (e.g., Zoom, Microsoft Teams).

  • Solid written and verbal communication skills.

  • Ability to be resourceful and proactive when issues arise.

  • Excellent organisational skills and attention to detail.

  • Multitasking and time-management skills, with the ability to prioritise tasks.

  • Customer service attitude.

  • Experience in the related industry is an advantage.

  • Reliable internet connection and a quiet workspace.

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